Automotive Service Industry- Transformation in Progress

From Mechanical Trade to Technical Profession

Preparing For the FUTURE In The Automotive Service Industry

The Image of the Automotive Service Industry continues to Standing Still in the eyes of the Consuming Public. Technological Reality Demands a Significant Change in Public Perception.

Perception is Everything:

Exploring the real reason our most important employees feel less than appreciated, often having their skill and knowledge underestimated, or misunderstood. Transformative actions required to improve self-image and public perception.

Merely a Mechanic?

Discussing: Lack of Promotion of the Technical Education and range of knowledge a technician must actually possess in today’s service environment. Your Automotive Service Professional could very well be the smartest person in the room. Need a plumber, an electrician, a computer integration specialist? Call An Automotive Technician. How will the Industry promote and utilize such a diversified individual’s talent?

Redefining Customer Expectations :

Discussion to define a direction all in the industry can take, unilaterally, to start the process of raising the esteem of the professional technicians working in the auto service industry. Knowing the importance and impact these talented individuals have on our business, reputation, and ultimate success. What can the industry leadership do to show appreciation, and promote perceptional change in the public arena?

Join the Dialog and Make a Difference :

Management Assistance Programs, BY TJB Enterprises, will be hosting Round Table discussions with Industry leaders to develop action steps all automotive service providers can take collectively to raise awareness and promote the transition of the Automotive Service Industry from Mechanical trade to Technical Profession.

For sponsorship and participation information, please contact Tom Burke, at (774) 219-5558 or maptjb@gmail.com